At Pocklington CE Infant School we all work very hard to build positive relationships with all parents. Our aim is to deal with issues and problems before they become a 'complaint'. We are in the process of reviewing our complaints policy, in the interim parents should initially contact their child's class teacher. If the matter can not be resolved please then contact either the Assistant Headteacher, Mrs Snowball or the Headteacher, Dr Lynn Bartram.
If you are a parent of a child with special educational needs and you have a complaint about the support the school provides, please initially contact our SENDCo, Mrs Sarah Smith. If she is unable to resolve your complaint please contact Dr Lynn Bartram.